Discretion & Confidentiality Policy
Our policies are focused to keeping your personal details private and will not be shared with anyone. That includes details collected via online orders, newsletter mailing lists, emails etc. All items are posted in plain packaging - generally cardboard tubes for canes and cardboard or polystyrene boxes for paddles. The sender will be identified as Master Control's Workshop & Signs. Items posted overseas must contain a description of the contents on customs declaration forms. Contents will be described as "Wooden toys".
Each product has it's own return policy listed on the product page. Returns are accepted for damaged, broken paddles or if you just don't like it. It is rare, but just let us know so we can fix the problem and get you what you want ASAP. You can use our contact form to contact us. Breakages are extremely rare but they can happen. If a paddle breaks due to faulty workmanship (highly unlikely) or a fault in the wood (it's always the tree's fault) I may offer you a comparable replacement item if one is available. I may require the broken item to be returned to me so I can examine it to better understand the reason for the breakage.
I gladly accept returns for exchanges
- Contact me within: 3 days of delivery
- Ship items back within: 7 days of delivery in perfect condition.
- We don't accept cancellations - But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Due to the personal nature of my creations I cannot offer returns if you change your mind.
Customs declarations and taxes for overseas purchases
Package contents will be described as wooden toys on customs declaration forms. All import duties and taxes in the destination country are the responsibility of the purchaser. The full value of the package will be declared on the customs form. Under no circumstances will I under-declare the value of the package to avoid import duties or taxes.
Website Policy Terms and Conditions of Use
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.
2. Use License
- Permission is allowed to temporarily download one duplicate of the materials (data or programming) on ’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:
- modify or copy the materials;
- use the materials for any commercial use , or for any public presentation (business or non-business);
- attempt to de-compile or rebuild any product or material contained on Master Control's Woodshop & Sign’s site;
- remove any copyright or other restrictive documentations from the materials; or
- transfer the materials to someone else or even “mirror” the materials on other server.
- This permit might consequently be terminated if you disregard any of these confinements and may be ended by Master Control's Woodshop & Sign whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.
- The materials on Master Control's Woodshop & Sign’s site are given “as is”. Master Control's Woodshop & Sign’s makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Master Control's Woodshop & Sign’s does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.
In no occasion should Master Control's Woodshop & Sign or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Master Control's Woodshop & Sign’s webpage, regardless of the possibility that Master Control's Woodshop & Sign or a Master Control's Woodshop & Sign approved agent has been told orally or in written of the likelihood of such harm. Since a few purview don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.
5. Amendments and Errata
The materials showing up on Master Control's Woodshop & Sign’s site could incorporate typographical, or photographic mistakes. Master Control's Woodshop & Sign does not warrant that any of the materials on its site are exact, finished, or current. Master Control's Woodshop & Sign may roll out improvements to the materials contained on its site whenever without notification. Master Control's Woodshop & Sign does not, then again, make any dedication to update the materials.
Master Control's Woodshop & Sign has checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Master Control's Woodshop & Sign of the site. Utilization of any such connected site is at the user’s own risk.
Master Control's Woodshop & Sign may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.
8. Governing Law
Any case identifying with Master Control's Woodshop & Sign’s site should be administered by the laws of the country that Master Control's Woodshop & Sign resides in, without respect to its contention of law provisions.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
- We will just hold individual data the length of essential for the satisfaction of those reasons.
- We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
- Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
- We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulge, duplicating, use or alteration.
- We will promptly provide customers with access to our policies and procedures for the administration of individual data.
We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.
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